Our 14 day guarantee means that if, for any reason, you're not totally happy with your items, you can return them to us within 14 days of the date you received them. We will be happy to exchange or refund for those items which are returned in perfect condition and are still in their original packaging.

If you are returning an item because it is faulty, we will refund the postage you paid, both when buying and returning the item. If you are returning an item because it's unsuitable, we will not refund the postage you paid, when buying and returning the item.